Shipping and Delivery Policy
Shipping and Delivery Policy
Effective date: September 2, 2026
This policy applies to purchases made through zeesbelts.com. ZeesBelts is a brand operated by Hoorz Sports LLC, the merchant of record.
1. Made-to-Order Products
Most championship belts sold by ZeesBelts are handcrafted or made to order. A product marked “made to order,” “custom,” “personalized,” or “pre-order” is not available for immediate shipment.
Production begins after successful payment and final design approval. Current category estimates are:
Brass: 3 manufacturing + 5 shipping = 8 business days
Zinc: 5 manufacturing + 5 shipping = 10 business days
24K Gold: 5 manufacturing + 5 shipping = 10 business days
CNC: 10 manufacturing + 5 shipping = 15 business days
Boxing: 3 manufacturing + 5 shipping = 8 business days
Live Custom Brass: 5 manufacturing + 5 shipping = 10 business days
Live Custom Zinc: 7 manufacturing + 5 shipping = 12 business days
Live Custom CNC: 13 manufacturing + 5 shipping = 18 business days
These are estimates; customs, destination and courier service can change transit. Checkout will state: “Will be delivered as soon as possible based on your area.” Any product-specific written quotation or approved design controls if different.
2. Order Processing
Products genuinely held in stock are normally processed within 1–3 business days. Made-to-order products follow the production schedule above.
An order confirmation does not mean the product has shipped. We send a separate dispatch confirmation when the courier accepts the package.
3. Shipping Services and Charges
Orders may be shipped using DHL, FedEx, UPS, or another trackable courier appropriate for the destination. The shipping service, shipping charge, discount, or free-shipping offer will be displayed at checkout or in a written quotation before payment.
We will not add an undisclosed shipping charge after purchase without obtaining the customer's approval.
4. Estimated Transit Time
United States and Canada: approximately 3–7 business days after dispatch;
United Kingdom and Europe: approximately 4–10 business days after dispatch; and
Other international destinations: approximately 5–14 business days after dispatch.
Production time is separate from transit time. Delivery dates are estimates, not guarantees. Customs inspections, severe weather, courier disruptions, remote destinations, public holidays, incorrect addresses, or circumstances outside our reasonable control may cause delays.
5. Tracking
When tracking is available, we send the tracking number to the email address or telephone number supplied with the order. Tracking may take up to 48 hours after dispatch to become active.
6. Shipping Origin
Products may be manufactured and shipped by authorized production or fulfillment partners in Pakistan. The origin shown on the courier label may therefore differ from Hoorz Sports LLC's United States correspondence address.
Hoorz Sports LLC remains responsible for the sale and customer service.
7. Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or government charges imposed by the destination country. Unless checkout or a written quotation expressly states these charges are included, the recipient is responsible for paying them.
We accurately describe commercial shipments and their value on required customs documentation. We do not intentionally mark purchases as gifts or declare inaccurate values.
8. Shipping Information
Customers must provide a complete and accurate shipping address, email address, and telephone number. Contact info@zeesbelts.com immediately to request a correction. We cannot guarantee an address change after dispatch.
9. Signature Confirmation
We may require an adult signature or delivery signature for high-value orders. The customer must ensure that an authorized person is available to receive the package.
10. Lost, Damaged, or Delayed Shipments
If tracking has not updated for an unusual period, a package appears lost, or an order arrives damaged, contact us promptly. Include the order number, customer name, tracking number, a description of the problem, and photographs of the package and product when damage is involved.
Please retain the packaging while the matter is investigated. We will work with the courier and provide an appropriate repair, replacement, refund, or other remedy based on the circumstances and applicable law.
11. Refused and Undeliverable Packages
If a shipment is returned because the customer refused delivery, failed to pay applicable import charges, provided an incorrect address, or did not collect the package, the customer may be responsible for resulting return and reshipping costs.
Custom and made-to-order products do not automatically become refundable because delivery was refused. Refund eligibility is determined under our Returns and Refund Policy and applicable law.
12. Contact
Hoorz Sports LLC – merchant of record for ZeesBelts
Email: info@zeesbelts.com
Telephone: +1-213-204-1608
Business correspondence address: 7201 Stacy Road, McKinney, Texas 75070, United States