Policy

Refund Policy

Overview: At Zees Belts, we are dedicated to ensuring the utmost satisfaction with our custom-made and TV-seen championship belts. Understanding that circumstances may vary, we offer a comprehensive refund policy.

Refund Eligibility Criteria:

• Customers are entitled to request a refund within 30 days following the delivery of the product
• The product must be returned in its original condition and packaging to qualify for a refund.
• Requests for refunds beyond 30 days post-delivery will not be entertained.
• Buyer will pay the return shipping cost as according to the refund eligibility criteria.

Refund Procedure:

• Customers seeking a refund should reach out to our customer support team, providing relevant order details.
• Upon receipt and inspection of the returned item, we will communicate the outcome of the refund request.
• Approved refunds will be processed promptly, and a credit will automatically be applied to the original payment method within a specified timeframe.

Return Policy

Return Guidelines:

• Our return policy permits the return of physical products within a 30-day period from the date of receipt.
• The Item Must Stay In Original Condition At Time Of Shipping To Us.
• Items must be in an unused state, and maintain their original condition and packaging to be eligible for return.
• Shipping costs for returning items will be borne by The Customer.

Return Process:

• To initiate a return, Customer must pay for the return shipping.
• All returns must be shipped back using DHL Express, FedEx or UPS, aligning with our delivery standards.

Delivery Policy

Geographical Coverage:

• We offer delivery services to the USA, Canada, UK, Australia, and various countries across Europe.
• DHL Express is our exclusive shipping partner, ensuring fast and secure transit of your orders.

Estimated Delivery Times:

• Delivery durations vary based on the destination. Estimated times for your specific location are available on our website.

Privacy Policy

Commitment to Privacy: Zees Belts values your privacy. This policy outlines our practices regarding the collection, use, and protection of your personal information.

Collection of Information:

• We collect personal data necessary for order processing, including your name, address, and payment information.
• This information is used exclusively for order fulfillment and to enhance your experience with our services.

Data Protection:

• We implement advanced security measures to safeguard your personal data against unauthorized access.
• Your personal information will not be sold, exchanged, or disclosed to any third parties without your consent.

Consent and Policy Changes:

• By utilizing our website, you agree to our privacy policy.
• Any amendments to our privacy policy will be promptly reflected on this page.

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Cancellation Policy

Cancellation Time Frame:

• Orders can be cancelled without charge within 24 hours of placement.
• After 24 hours, there will be a restocking fee charges.

Cancellation Process:

• To cancel, contact our customer service with order details.

Refunds:

• Full refunds for cancellations within 24 hours; processed to the original payment method.

Exceptions:

• Custom-made items already in production may not be eligible for cancellation.

Policy Changes:

• Zees Belts may update this policy; changes effective upon website posting.